Contact information

SniffRitual

Email is the fastest way to reach us, and a real person answers: hola.sn@sniffritual.com

Response time: within 1 business day, Monday to Friday.

For anything about an existing order, include your order number and we'll sort it out. For questions about the 15-Minute Calm Ritual guide or how to use the kit with your dog, just ask — that's the part we most like answering.

We ship within the United States only. Orders are processed within 1–3 business days and arrive in an estimated 7–12 business days.

Every order is covered by our 30-Day Calm Guarantee.